Competitive Intelligence System in SMEs of Bangladesh: A Sense Making Approach

SMEs in Bangladesh are playing a pivotal role in its economic development. Competitive intelligence in Bangladesh is at an infancy stage as SMEs do not

follow any formal structure and often use the system on adhoc basis rather than a regular practice. This research reports an interesting finding that instead of management’s attitude, lack of adequate insight about the system

along with cost inhibits Competitive Intelligence System (CIS) implementation. In addition, policy support from the government, skilled manpower, awareness level, and management’s vision, firm’s infrastructure and resource base (tangible and intangible), along with managerial &

technical efficiency act as the impediments in CIS implementation.